Configure RealConnect Hybrid
Configure the RealConnect Hybrid settings with the RealConnect application portal.
Prerequisite
The Poly Cloud Relay must be installed and configured for use with RealConnect Hybrid.
Procedure
- Navigate to the RealConnect web application: https://webapp.plcm.vc and select Manage Hybrid Settings.
Note: This requires admin access. - On the RealConnect Hybrid page, complete the following settings:
- Trusted Application Identity: The identity is determined by the certificate you created for the trusted application.
- Identity Password: Enter the password associated with the certificate you created.
- Skype for Business User: Enter the dedicated Skype for Business user account to use with RealConnect Hybrid. This account must meet the following requirements:
- Enabled for PC-to-PC telephony
- Homed on the Skype for Business Front End Pool associated with your trusted application
Note: The "Skype User" entered in the Cloud Relay RealConnect Hybrid Setup MUST be enabled and homed on the same Skype for Business Front Pool entered as the "Skype Address" in the setup, in order for the Cloud Relay be able to lookup the Skype meeting ID and ultimately obtain the focus URI.
- Enabled for PC-to-PC telephony
- Skype for Business Domain: Enter the name of the Skype for Business SIP domain.
- Skype for Business Port: The port that the Skype Front End Pool address is listening for SIP connections on (default is 5061). If your environment uses a different port for SIP TLS different than 5061, enter that here.
- Email address associated with Poly Cloud Services account: Email address associated with Poly Cloud Services account.
- Click Submit. The RealConnect Hybrid services running on your Poly Cloud Relay will restart.