Enable RealConnect Service for Skype for Business Online

When enrolled in RealConnect for Microsoft Office 365, you establish a cloud service provider (CSP) relationship between the Microsoft environment and Poly RealConnect.
Note: If you have enrolled in a RealConnect service and want to use another RealConnect service, you do not need to enroll again.

Enroll in RealConnect

Procedure

  1. Go to https://webapp.plcm.vc and follow the instructions on how to add the app to your Office 365 environment.
  2. Click the Log In to Microsoft Office 365 and authorize this app link.
  3. Login as a user with global administrator rights for the company being licensed. This user must be an online user.
  4. Click Accept to grant Poly RealConnect permission to access your Office 365 environment. After the first time you log in to the app, this step is no longer necessary.
  5. Click Authorize to initiate the authorization process which will designate Poly as a Cloud Solution Provider. This step opens a new browser window for the Microsoft Office Admin app.
  6. In the Microsoft Office Admin app, select the Yes check box to accept the terms of the Cloud Solution Provider relationship and click Authorize CSP.
    Note: This step also grants Poly "Designated Administrative Permission" to your organization. Note: This permission is not required and can be removed if needed.
  7. In the Microsoft Office Admin app, navigate to Partner Relationships and select Polycom. Click Remove Delegated Administrative Permission.
  8. Return to the RealConnect Admin page and refresh the page.
  9. Click Close.
  10. Within the Poly RealConnect app, navigate to the Welcome page. Fill out the profile details for the Poly RealConnect account and click Submit.
  11. On the Welcome page, enter the License Activation Key and account details. The license activation key was emailed to you by Poly.
  12. Select Accept the terms of service and click Submit.
  13. The license is acquired. The Licenses page displays the available licenses.

Assign Users to RealConnect for Office 365 Service

Prerequisite

  • Verify that the users you want to enable for RealConnect for Office 365, have Skype for Business Plan 2 enabled via any combination of applicable licenses (e.g., E3, E5).
    Note: Attempting to assign a video interop license without the underlying Skype for Business pre-requisite will fail.
  • After you have successfully licensed the RealConnect for Office 365, assign users to the service within the Office 365 admin portal.
    Note: For detailed information about how to assign users to a service, see the documentation for Microsoft Office 365.

Procedure

  1. Assign users the Skype Meeting Video Interop for Skype for Business service.