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Office 2013 and 2016 MSI Support through RealConnect Invite Add-in

September 24, 2019

Takeshi Ishimaru

Today we are excited to announce the availability of RealConnect Invite Add-in for Office 2013 and Office 2016 MSI users.

Previously, the RealConnect Service was only available to Skype for Business Online users running Office 2016 with Click-to-Run or newer. Customers relying on the Office 2013/2016 MSI version were unable to take advantage of the RealConnect Service. With this new add-in, all Office 2013/2016 customers will be able to enjoy the benefits of RealConnect cloud video interoperability. Note that this limitation was only for Skype for Business Online users. Microsoft Teams and Skype for Business Server have different mechanisms to provision VTC dialing information and therefore Office 2013/2016 MSI versions are supported.

Once the RealConnect Invite Add-in has been deployed, a user will be asked to sign-in only one time, using his or her credential, to open the Outlook application and perform a consent to allow this add-in. Once this is complete, (provided the user has been provisioned with the RealConnect Service by admins), the VTC dialing information will auto-populate the next time a Skype for Business meeting is created.

The RealConnect Invite Add-in and the documentation have been posted on the RealConnect Tenant Report, which is accessible to the Device Operator role on the Poly Cloud Service Portal.

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