RealConnect Service

RealConnect Service

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  • Status
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›Getting Started

Getting Started

  • Copyright and Trademark
  • Before you Begin
  • About
  • Prerequisites
  • Permissions
  • Licensing

Microsoft Teams

  • Enable RealConnect Service for Microsoft Teams
  • Supported Codecs
  • Teams Gateway Settings
  • Teams Meetings

Skype for Business Server

  • Environment Requirements
  • Environment Preparation
  • Skype for Business Server Configuration
  • Enable RealConnect Service for SfB Server
  • Integrate the Cloud Relay
  • Configure Meeting Invite

Tenant Report

  • Tenant Report Overview
  • Dashboard
  • Widgets
  • Calls Map
  • Calls List
  • Calls Summary
  • RealConnect End Reasons

Before you Begin

The purpose of this guide is to explain how to configure an environment to work with Poly’s RealConnect Service.

Audience, Purpose, and Required Skills

The primary audience for this guide is administrators who configure, customize, manage, and troubleshoot video devices that are integrated with Poly's RealConnect Service. If configuring Microsoft calendars, the administrator is expected to have Microsoft IT administrative expertise. The administrator should also be familiar with video conferencing concepts. This guide is written for a technical audience.

Get Help

For more information about installing, configuring, and administering this Poly service, see the Poly Support Center.

Related Documentation

For additional documentation resources for Poly's cloud services, see the Poly Cloud Services Online Support.

The Poly Community

The Poly Community gives you access to the latest developer and support information. Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Poly Community, simply create a Poly online account. When logged in, you can access Poly support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solution topics.

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