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RealConnect Service for Teams now Supports up to 9 Active Windows

February 12, 2020

Microsoft announced at Enterprise Connect 2019 that the Microsoft Teams client will support up to 9 separate active video streams (in 3 x 3 format). While Microsoft has yet to release this feature for the Teams client, Microsoft has updated the Cloud Video Interoperability SDK to support the 9 active video streams.

Today, we are happy to share that Poly has enabled our RealConnect Service for Microsoft Teams to support up to 9 active video streams. VTCs that join Microsoft Teams meetings through the RealConnect Service will now be able to see more meeting participants (consisting of Teams native clients as well as VTCs) up to 9 sites. While we understand that this behavior is inconsistent with the current Teams client, the value of being able to see more sites is important to our customers, and when the Teams client is updated to support 9 active video streams, users will see the consistent user experience.

VTCs connecting to RealConnect for Teams meetings will get this update immediately - no action is required.

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