RealConnect Service

RealConnect Service

  • Documentation
  • Status
  • What's New
  • Contact

›Skype for Business Server

Getting Started

  • Copyright and Trademark
  • Before you Begin
  • About
  • Prerequisites
  • Permissions
  • Licensing

Microsoft Teams

  • Enable RealConnect Service for Microsoft Teams
  • Supported Codecs
  • Teams Gateway Settings
  • Teams Meetings

Skype for Business Server

  • Environment Requirements
  • Environment Preparation
  • Skype for Business Server Configuration
  • Enable RealConnect Service for SfB Server
  • Integrate the Cloud Relay
  • Configure Meeting Invite

Tenant Report

  • Tenant Report Overview
  • Dashboard
  • Widgets
  • Calls Map
  • Calls List
  • Calls Summary
  • RealConnect End Reasons

Environment Requirements

The network environment must meet the following requirements.

Note: The RealConnect Hybrid service assumes that the Microsoft environment is meeting the DNS requirements for Skype for Business. For detailed information about required DNS for a Skype for Business environment, see the Microsoft documentation.

ComponentDescription
Microsoft Edge serverThe network environment must include a Lync 2013 or Skype for Business 2015 Edge server. RealConnect Hybrid looks up the edge server via the _sip._tls.<domain> record where <domain> is the domain of the on-premises Skype for Business environment.
Microsoft Internet Information Services serverUse this server to generate a certificate for the Poly RealConnect Hybrid.
Microsoft Skype for Business 2015 or Lync 2013 server (must be on-premises)
Microsoft Exchange serverExchange Server 2010 or higher (on-premises).
Microsoft Hyper-V or VMwareFor installation of the Poly Cloud Relay.
Poly Cloud RelayThe Poly Cloud Relay must be installed in the internal network and configured to reach the Poly Cloud Services.
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