RealConnect Service

RealConnect Service

  • Documentation
  • Status
  • What's New
  • Contact

›Microsoft Teams

Getting Started

  • Copyright and Trademark
  • Before you Begin
  • About
  • Prerequisites
  • Permissions
  • Licensing

Microsoft Teams

  • Enable RealConnect Service for Microsoft Teams
  • Supported Codecs
  • Teams Gateway Settings
  • Teams Meetings

Skype for Business Server

  • Environment Requirements
  • Environment Preparation
  • Skype for Business Server Configuration
  • Enable RealConnect Service for SfB Server
  • Integrate the Cloud Relay
  • Configure Meeting Invite

Tenant Report

  • Tenant Report Overview
  • Dashboard
  • Widgets
  • Calls Map
  • Calls List
  • Calls Summary
  • RealConnect End Reasons

Supported Codecs

The following tables list the supported audio and video codecs for the Poly RealConnect Service for Microsoft Teams.

Supported Audio Codecs

CodecBit RateAdditional Information
G.711 µ-law64 kbpsRFC 1890
G.711 a-law64 kbpsRFC 1890
G.72264 kbpsRFC 3351
G.722.1
16 kbps
24 kbps
32 kbps
RFC 3047
G.722.1C
24 kbps
32 kbps
48 kbps
G.722.1 Annex C
Siren 22
48 kbps
64 kbps
Siren 22

Supported Video Codecs

CodecMax ResolutionFrame Rate
H.2641080p30 fps
H.264 High Profile1080p30 fps
← Enable RealConnect Service for Microsoft TeamsTeams Gateway Settings →
  • Supported Audio Codecs
  • Supported Video Codecs
Copyright © 2023 Plantronics Inc.