RealConnect Service

RealConnect Service

  • Documentation
  • Status
  • What's New
  • Contact

›Microsoft Teams

Getting Started

  • Copyright and Trademark
  • Before you Begin
  • About
  • Prerequisites
  • Permissions
  • Licensing

Microsoft Teams

  • Enable RealConnect Service for Microsoft Teams
  • Supported Codecs
  • Teams Gateway Settings
  • Teams Meetings

Skype for Business Server

  • Environment Requirements
  • Environment Preparation
  • Skype for Business Server Configuration
  • Enable RealConnect Service for SfB Server
  • Integrate the Cloud Relay
  • Configure Meeting Invite

Tenant Report

  • Tenant Report Overview
  • Dashboard
  • Widgets
  • Calls Map
  • Calls List
  • Calls Summary
  • RealConnect End Reasons

Enable RealConnect Service for Microsoft Teams

To enable the RealConnect Service for Microsoft Teams, perform the following procedure.

Prerequisite

To perform this procedure, you must log in as an online user with global administrator rights, this allows Poly the required permissions to:

  • Access the directory: Poly reads your basic profile information, as the logged in user, to determine the country and domain of the organization.

Procedure

  1. Go to https://webapp.plcm.vc and follow the instructions on how to add the app to the Office 365 environment.
  2. Click Log In to Microsoft Office 365 and authorize this app.
  3. Enter username and password and click Accept to grant Poly RealConnect permission to access the Office 365 environment.
    Note: The required permissions are granted only for the duration of the web session.
  4. Confirm your acceptance.
  5. Click Activate New License.
  6. Enter the License Activation Key and account details.
    Note: The license activation key was emailed to you by Poly.
  7. Select the check box to accept the terms of service and click Submit.
  8. Click the Consent to RealConnect for Teams link, to allow the RealConnect for Microsoft Teams application specific permission to authorize it to operate as your video interoperability policy.
  9. Click Connect to Office 365 PowerShell and enter the unique PowerShell commands for activation which are available through the Teams Configuration link.
  10. The license is acquired, and the Welcome page displays the number of licenses available.
← LicensingSupported Codecs →
  • Prerequisite
  • Procedure
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